Three Qualities to Consider in an Agent Partnership

Third-party logistics (3PL) companies thrive on numerous essential qualities to set them apart in the marketplace. At Priority1, we thrive on consistently bettering our business, software, and customer service to provide the best 3PL service available to all current and prospective Agents. Below you will find the top three qualities to look for in your partner 3PL company as an Independent Agent. 

  1. A Strong Back-Office 

The backbone of a successful 3PL is its back-office. Qualities of a dedicated back-office could include, but are not limited to, strong communication skills, the ability to multi-task and understand specialized software like a complex TMS, a steady hand under heavy pressure, and deep-rooted professionalism in and out of the workplace.  

“Back office support is the financial powerhouse supporting an Independent Agent’s business. It is the reason that many utilize this service rather than operate under their own authority, bond, and insurance. Choosing the right company to run your business with should not be taken lightly.” — Omar Alami, Senior Vice-President of Business Development 

2. Innovative Technology 

Along with a steadfast back-office, a successful 3PL will have innovative technology available to its customers and Agents. This technology includes a web-based, proprietary TMS that is price competitive, innovative, and user-friendly. Having access to powerful technology saves users time and money. Priority1 offers its partners competitive and exclusive TMS technology that propels user experience into the future.  

3. Transparency 

Whether the 3PL you are considering is a smaller, family-run business or a larger corporation, it is vital to educate yourself on their reputation, including their level of transparency. Do their employees work well under pressure? How is their customer service? Are they honest about their history with freight and financials? The answers to these questions will lead you to the appropriate 3PL. At Priority1, we are looking for growth-minded entrepreneurs who are interested in starting or growing a successful logistics company. We are honest about our intentions, visions for the future, and plans to get there. 

We understand the difficult decision of choosing a stable 3PL partner to work within the ever-changing freight business, so we maintain each of these three qualities at the root of our company. With our premier freight Agent partnerships, we can offer you no hidden fees, no territory restrictions or restrictive covenants, and an unsaturated agent network. We take care of the billing, collections, and disputes, so you can focus on growing your business. With our premier back-office services and agency support, the right 3PL for you could be right around the corner. Give us a call today to get started! 

By: Caela Fugate

Employee of the Quarter: Kyle Morton

Each quarter, Priority1 aims to highlight a hard-working, dedicated employee who continues to fly high above their expectations. Though the company has taken a long hiatus from pointing out a specific employee in recent years, this quarter, Priority1 takes great pleasure in shining a light on Kyle Morton, one of our esteemed Software Engineers. Kyle’s diligence, self-motivation, and dedication to achieving the best possible results have not gone unnoticed.

“Kyle’s background and experience in enterprise software development make him an invaluable development resource on the team. He continues to be a major asset to the organization as we integrate the Truckload functionality into our TMS.” — Phillip Scholtes, Vice President of Technology.

A native of Paragould, Arkansas, Kyle’s motivation is his family, claiming, “I always want to be someone they can be proud of.” Kyle aims to be dependable in and out of the workplace for his peers and supervisors. He strives to improve his skills as an engineer daily and often admires others who do the same—though he admires his father most. His career goals include improving his skills in software development, project management, and mentoring while simultaneously never missing a basketball game. While Kyle has been with Priority1 for well over a year, he encourages new employees to learn as much as they can, always do their best, and “never be afraid to take a chance on something you believe in.”

A family man at heart, Kyle is surrounded by an extensive support system: two boxer pups, his spouse, Kaylee—who is currently expecting another child next month, Bennett—and his son, Dean. He spends most of his free time grilling and enjoying cartoons with his son.

“The people at P1 [are what I love the most]. You work hard like any job, but you always feel welcomed, appreciated, and like a part of the family… It’s been the best job I’ve ever had, without a doubt.” — Kyle Morton, Software Engineer.

From all of us at Priority1, thank you, Kyle, for your hard work and commitment to making our IT department as seamless as possible. Tune in next quarter for another employee highlight!

By: Caela Fugate